Where is raymour and flanigan corporate office

It arrived the next day. I was told I would have to put it together. I was also told you receive 10 per cent off. After making several phone calls with no satisfaction. As a courtesy the chair should have been put together. I tried to get more percentage off the price to no avail. My phone number is 1 I hope Mr.

Neil Goldberg receives my message. My name is Ronald Kajor. Please log in again. The login page will open in a new tab. After logging in you can close it and return to this page. Raymour Flanigan Headquarters Address and Contact.

Raymour Flanigan Headquarters Executive Team. Neil Goldberg. Brian Schwarz. Steve Goldberg. Executive Vice President. Michael Goldberg. Jeff Lannier. Raymour Flanigan Headquarters Photos. Raymour Flanigan Resources. October 11, at pm. September 11, at am. September 7, at pm. August 19, at pm. June 15, at pm. May 12, at pm. January 27, at pm. December 6, at pm. November 23, at pm.

September 9, at am. September 4, at pm. August 25, at pm. August 30, at am. August 12, at pm. August 2, at pm. July 15, at am. Now that restrictions were lifted we went to the store. They couldn't help us and sent us on our way. The next day we called and just asked for a replacement- yes I know of the same c!

We got an email and call that it would be delivered between 11ampm. No delivery yet, we called and the gentleman said the have a mattress delivery guarantee so that take precedence! Clearly we don't matter because like I said they only treat you well when they are getting your money. I will never shop here again and you shouldn't either! I purchased a dining room set in nov took to delivery in Dec. There was an issue with the top of the table.

It was fixed. There was still something wrong with the table. I complained and asked for an exchange. I have sent emails to 2 different addresses with pictures requested by your C. S and I still have not been contacted its been weeks. Please do not wonder why people go to the extreme.

It's companies like you that drive the consumer to take drastic measures in order to get you to listen and respond. Know where on the sales receipt does it have the color or type or fabric. Also I guess Ronny Cohen thought he was dealing with uneducated women and was very degrading. At the end of my phone call to corporate to the district manager Wendy Greenwald her comment was we are in business to make money. What a horrible reputation this store has.

I'm still fighting about this Buyers beware I had to express my frustration this is ridiculous. I purchased a chair - It was delivered on time and in good shape. BUT it kills my lower back. R and F won't take it back without a huge restocking fee! Basically, paying for nothing. I had the chair less than a week. I am not stopping until they take this chair back and do not charge me. Had a great experience at the Raymour and Flanigan store in Lake Grove.

The manager Joanne and our saleswoman Julie, rectified an issue that we had experienced at another Raymour and Flanigan store. They were both very helpful. The first delievery men damaged the unit and tried to fix it in the truck. When I told them I wanted it returned for an undamaged piece they left the remaining pieces in a box and wrapped in plastic in my living room.

When the 2nd delievery men came to swap out the damaged pieces, they discovered that the pieces that were unwrapped and in the box were also damaged. Now we are going on our third try. Hopefully the third time is a charm. Louis, the delievery supervisor was extremely helpful. How does an organization such as Raymour and Flanigan allow for such negligent delivery practices to occur? Either there is no inspection before it is loaded on trucks for delivery, or its being damaged before or upon delivery.

The delivery is the most important part of customer service. The delivery people have the most contact with the customer and ultimately hold the customers satisfaction. Raymour and Flanigan need to make sure that they have competent delivery personnel if they expect to stay relevant in the furniture business.

Corporate needs to take a look at this end of their business if they expect to stay competitive and survive in this business. I order a kitchen set on Jan 1 and order different chairs which I was informed would take three weeks. They took a month to supposedly come in. When they called to confirm the delivery they told me that they would deliver the table and two chairs and the next day they would deliver the remaining two chairs as they were coming from a different factory. Lie number one.

They delivered the table and two chairs and then called to say they remaining two chairs were on back order. When I called their customer service number she in turn gave me another excuse.

Now the sales lady calls me again stating the two chairs are in and they would call me to schedule Saturday and they were booked for Friday.

Well low and behold they called today and said they didn't know when they would deliver them. I proceeded to go to the store after work in Orange, Ct to tell them to come and pick up there furniture and their manager wanted to hear no part of my complaint.

He continued to try to bull me again. Well I will be going to the news Station and stated what kind of service, lies and run a rounds you get from that store. This was my first and last time I will ever buy from them again. December 24, went in to the Horseheads, NY store. Found a high top table I loved. Was told the tabletop was on backorder until Jan 23, Figured we could wait. That would allow us time to sell our current table and chairs.

Then was told on backorder even longer until Feb Then on backorder until Feb Called today only to find out we won't know until Feb 20 if it is in or not. Have been called numerous times to set up delivery, told it was in, then told a stool had to be ordered, Then told that tabletop didn't come in. Then told a stool again. This is my first shopping experience with Raymour Flanagan.

Needless to say, this will be my last. Very unhappy with the entire process. Sitting at a dining room table that now consists of a folding table and 4 lawn chairs is very discouraging. Way to go! The question is, are they nice lawn chairs or no? I support joe berg I will never shop at raymour flanigan. This comment has been removed by the author. We purchased a patio set paid in full at the Nanuet, NY location at the end of May. Our sales associate Katia reassured us several times they would hold the set at the store until we moved into our house - which was about weeks away.

Saturday we received a call from Katia saying the set was no longer available and in stock. Katia proceeded to tell me one excuse then I spoke with the store manager and got a completely different excuse!! Unbelievable how they can lie to customers and get away with it What a company!! With all of their advertising, it's no wonder you never hear them talk about customer service.

If they did, it would be false advertising. We were going to furnish our entire house but now I will never shop at this place again! From my experience, they did you a favor. You would have had more bad experiences with their furniture once delivered. Now go to Fortunoff's and purchase another set.

Sorry can't tell you a better furniture store to buy the rest of your furnishings. We also were Pushed into purchasing the Platinum Protection Plan. A couple of years later we called to have a few issues repaired. There were a couple of light stains on the dining room chairs, some scratches on the dining room table, one scratch on a bookcase and the leather top desk had a stain on it.

The Dining Room table was destroyed - the tech sprayed something on it - that made it rough, dull and hazy looking.

He also couldn't do anything with the stains on the chairs. I thought he fixed the leather top desk and that it would take time to dry, but now we have a few bright spots on the leather. Obviously this tech who told me that he had several years experience, either doesn't have the correct products to use or doesn't know how to use them correctly. We have a mess! The tech said 'we use to take furniture back and refinish, but don't do that anymore.

I suggested to corporate that I get my own furniture repairman - let them refinish the table and they could pay for that repair. Still waiting for their reply We used the same Representative in all of our purchases. We even became good friends with the sales person. Bad decision. It took us about a year to pay off everything, but purposely paid for everything slowly because our condo was too small and we were in the process of finding a new home to move into.

We had two separate tickets of furniture. One day we asked for a print out of everything we purchased and what we still had left to pay on and noticed that there was a bunch of items we did not order on our tickets.

The price tag on both tickets were way more then we had discussed so, of course, we immediately spoke to the salesman. He admitted to us--because there was no way around it-- that he had thrown things on our ticket to make it look like he had sold more for a few weeks to get the commission. We were absolutely furious, but as long as he took all that we didn't purchase off, we would forgive his lies.

A few months later we did the same thing and it always seemed as though no matter how much money we put in, we weren't paying it off. The furniture we ordered totaled over 50, and by this time we had already payed about 30, into it. We complained again and the salesman assured us that he would straighten it out.

When he showed us the new tickets, after adjustments, the price looked about right. Finally, after we moved into our new home, the furniture was delivered.

There were two chairs from our dining room set missing, two missing lamps, mitch-match lamp shades, and a missing kitchen set. Of course, I am again furious, because I was so excited to put everything together in our new home. When we spoke to the salesman, he says that we never ordered those items and if we wanted them we would have to open a new ticket. You can just imagine how upset I was because I know for a fact I ordered these items and I had the paperwork to prove it.

In the end we found out that the salesman put some furniture on our ticket for himself and made us pay for it and when we noticed it he took some of our furniture off the ticket that he thought we wouldn't notice since we weren't getting everything delivered for a year. No one has taken responsibility for this. The salesman still works there and everytime I ask for a manager, they end up putting me in touch with the same salesman who duped us and he just gives us the run around about how things will be fixed.

We have spent so much money at this place and we are absolutely disgusted by the way we are being treated. Our bedroom set cost more then 15, incudling the mattress and frame. You would think that customers who come in and spend this kind of money, CASH, would be treated great. We paid these tickets off within a year. Someone needs to answer for this.

Someone needs to take responsibility for what was done to us and the furniture that we already paid for needs to, either be in our home, or refunded. We just found the corporate number and plan to be in touch. I am tired of the run around and the lies. Have a blessed day. I requested a appointment for a technician to come out and repair the drawer under my daughter's bed. Apparently the ball bearings have fallen out of one of the footboard drawer slides.

Your 24 month no interest is a lie. If you buy furniture and pick the 24 month plan how can you charge interest in full after 15 months. I was told recently that if you bought the furniture in September of that year when January comes up that is considered a full year off the 24 months because your year starts in January.

So in fact it becomes 15 months instead of What kind of math is that.